Just wanted to let you know that our installer Brian was absolutely wonderful. He was very professional and called before his arrival. We are very pleased with our new windows and believe Brian is a great asset to your company!
I had a great time with the MIWD gang and enjoyed the tour. MWD is in my book the best partner we have from top to bottom. The office staff and the folks in the plant appeared to be solid and happy.
I just wanted to thank you for the prompt processing of this warranty claim. I received the two replacement window sashes yesterday and they are exactly what I needed. Other than these two problem sashes, all of the other windows are performing well. Your products and your warranty service are outstanding.
We were very happy that MI Windows and Doors truly backed their product. Some companies do and some don't. I will say that because MIWD stood behind the product and were professional and courteous about resolving the problem, I would greatly recommend MI windows to friends and neighbors. In retrospect, if I had to do it over again, I would install the upgraded MI windows. I think the benefits are worth the investment.