Select your state

Product Care

Tips for Cleaning Glass 

Glass care today is more important than ever. Insulating, low-e or heat reflective glass requires proper maintenance to ensure best performance over the life of the product.

• Never use a razor blade, putty knife, steel wool, abrasive pad or anything that may scratch the glass surface.

• Never use a pressure washer or high-pressure sprayer to wash or rinse windows, doors or skylights as this can dislodge seals and gaskets and damage frame components.

• Clean glass with a vinegar-based cleaner or mixture of a mild soap or detergent and water. Rinse completely with clear water, then wipe dry with a soft cloth or a squeegee to help avoid water spots. Always test cleaners in an inconspicuous area first.

• Avoid washing glass in direct sunlight to reduce streaking of the glass.

• Avoid abrasive, petroleum-based or caustic cleaners because they may cause permanent damage to the finish or the glass.

• When painting, staining or finishing sash or frame components adjacent to glass surfaces the use of masking tape on the glass is recommended to protect it from splatter or overcoat that may require excessive clean-up.

• Clean screens by gently vacuuming with a brush attachment. Or, remove for cleaning and gently vacuum or wash on a flat, clean surface with mild soap and water and a soft brush. Rinse, wipe or air dry and reinstall.

 For more tips see docs below:

Product Care Resources


Caring for Your Windows, Doors and Skylights  View PDF

Windows, doors and skylights enhance your view of the world. They also let in daylight and fresh air, as well as protect you from the elements. Proper care and maintenance will help with optimal performance of these products. From American Architectural Manufacturers Association PMB 1-11

Cleaning and Maintaining Your Windows  View PDF

Vinyl and aluminum windows and doors come closer to being maintenance free than any other exterior building product on the market today. They may become dirty just as does a freshly painted house or a new automobile, or any other product, which is exposed to atmospheric conditions.

Sash and Panel Removal/Replacement Instructions  View PDF

From time-to-time homeowners may have to remove the sash in a windows. This document has instructions on how to remove and reinstall the sash for cleaning, maintenance and/or replacement.

Storm-Driven Rain Penetration of Windows and Doors  View PDF

In the aftermath of tropical storms and hurricanes, questions have been raised by some residents who experienced wind-driven rain leaking through or around their windows and doors that otherwise remained unbroken and structurally intact during these extraordinary events. From AAMA

The Facts About Condensation  View PDF

Reduce and Control Household Humidity: It should be pointed out that a little fogging or frosting that comes and goes on the lower corners of our windows is nothing to be concerned about. Condensation that blocks the whole window with fog or frost, though, presents more of a problem.